Terms and Conditions
DELIVERY:
Worldwide shipping costs 50 Euro.
Delivery is FREE for customers from EU for all orders over €350.
We aim to dispatch standard stock order during 2-3 work days. We will always aim to supply all orders within 5-10 work days. Any import duties, taxes or brokerage fees due at the time of delivery are the sole responsibility of the receiving customer.
Methods of delivery:
At the moment we are working with the following companies: DHL, DPD, UPS and PostNL.
PAYMENTS:
You can place an order on our secure and protected website https://brondexshop.com at any time. We accept payment by credit card VISA, MASTERCARD or by PayPal. You will receive e-mail confirmation once your order has been placed. Please note our website does not process your card transaction directly. Your payment will be processed at web-site of payment system. Final prices with Shipping & Taxes (VAT) are calculated at checkout (depends on customer location).
WARRANTY/GUARANTEE:
BRONDEX® exhaust products carry at least a 3 YEARS guarantee and in the unlikely event you will experience a problem with any parts please call us so we may help you resolve the problem. We will do our best to help you resolve the problem as quickly and efficiently as possible. We may require the part sending back to us. Please be sure to send a copy of your purchase invoice with the parts when returning it to us. All warranties are non-transferable upon change of ownership. The guarantee of Brondex company is limited to the quality and suitability of the detail for the installation on the given car model. Sports Catalytic Converters are not covered by warranty. The warranty is not valid if the vehicle has been operated in modes other than the factory settings. By purchasing and install our products you take the responsibility for possible consequences caused with changes in internal organization of the vehicle and absolve Brondex for any and all burden of responsibility regarding it.
RETURNS:
At Brondex we are committed to complete customer satisfaction. We offer effortless and trustworthy return and exchange process.
In the unlikely event that you are not delighted with any of the products purchased, please e-mail us: support@brondex.com and we will do all we can to assist.
If you are going to return the item please acquaint yourself with our Return Policy.
Return Policy:
1. You can make a return of the items for any reason.
2. The return must be done within fourteen days from the moment of receiving the items, not later. If you decided to return the item you should inform us about it by e-mail in 14-days period.
3. You can send us the items in any convenient way. Postage costs are non-refundable. Any items must be in original packaging and in a new and resalable condition.
4. Any exchange items must be in serviceable condition. If they are not re-usable we will not be able to issue the refund. Any product that was used or fully/partially installed is non-returnable.
5. A copy of the original purchase invoice must be included with any part being sent back to enable us to carry out any refund.
6. Orders for the items which are not on stock and made especially for you are non-cancelable/non-returnable. This is always applicable for all details for right hand drive cars.
7. If order was delivered at an address mentioned by customer in order in approved terms, but wasn't taken by customer from postal service at any reason, postal costs in both directions are paid by customer.
We will carry refund if the above-stated conditions are met. Refund of money can be done only within 60-days period after the order payment. Pay attention that postage costs, customs fees and commission of payment system are non-refundable.
Cancelled orders:
You can cancel your order before it was dispatched (one work days after you made an order). We will carry refund in 14-days period. Pay attention that commission of payment system are non-refundable.
If goods have been already transferred to the postal company you will have to receive the package and send it back by yourself. In this case all the postal costs are expenses of customer. We will carry refund after receiving the item back and according to our Return Policy. All unsolved disputes could be resolved through the ODR platform: https://ec.europa.eu/
Notes:
- Downpipes and sports catalytic converters by BRONDEX® exhaust systems are for Racing Competition only and are not legal for use in highway or street vehicles. By purchasing products in this Website, you understand and agree that some or all of products in this website may not comply with Federal, State, Province, and/or Local laws, ordinances, and regulations. You take responsibility to ensure that any modifications or upgrades that you have done to your vehicle conform to all applicable laws and regulations for road use, especially pertaining to safety and emissions. You acknowledge Brondex has made you aware that certain parts are intended for Racing Competition Only and not meant to be used on a road car. You absolve Brondex for any and all burden of responsibility in ensuring your car satisfies regulations set forth by Federal, State, and/or Local governing agencies. This waiver of compliance shall be in force for all past, current, and future purchases from Brondex.
- By purchasing and install BRONDEX® products you take the responsibility for possible consequences caused with changes in internal organization of the vehicle and and absolve Brondex for any and all burden of responsibility regarding any damage caused by changes to the vehicle configuration.
- After fitting decat or sports cat engine management light may appear. All modifications must be carried out by qualified personnel only, under the liability of the car owner and at his expense.
- All the BRONDEX® products are manufactured for left-hand drive cars and aren't tested at right-hand drive cars.
- Images of goods on web-site including color can be different from real exterior of details.
- A variety of goods and brands from all over the world are represented at our web-site. Products are shipped directly from the stock of the manufacturer. In some cases it can result on additional customs fees, which should be paid by the Customer.
By accessing this Website, you agree that these Terms and Conditions form a binding agreement between you, and Brondex. If you do not wish to be bound by these Terms and Conditions, do not use this Website. Brondex reserves the right to change these Terms and Conditions at any time; accordingly, you should review these Terms and Conditions each time you view the Website.